Please read our Frequently Asked Questions before contacting us as most General queries are answered below.
- Do I need to make an appointment?
Yes, we are an appointment only Studio, this also applies to Consultations. Please use the 'BOOK NOW' section on the website.
- How do I make an appointment?
All appointment enquiries must come through by using the Booking Form on the website, this is the most efficient way to make an appointment with us. The Booking Form contains all the important information we need from you before we can start the process of making an appointment, if you contact us via any of our Social Media pages you will be re-directed back to the website.
- What is the waiting list?
Waiting times for appointments vary between all the Artists, it can be anywhere between 3 weeks and 4 months depending on who is your preferred Artist. We always recommend booking in advance if you have a specific date in mind.
- Can I have a consultation?
We always recommend having an initial consultation, this ensures we get a clearer idea of your expectations. We are however able to consult through messages/email if you are unable to come into the Studio beforehand.
Consultations are free of charge and no obligation, these are also done on an appointment only basis.
- Do you have a price list?
Each Artist charges differently based on their level of work and experience. It is difficult to give you a price until we know exactly what it is you're having, after consultations we will do our best to give you an accurate price estimate.
- Do you offer discounts?
We don't offer specific discounts however we do offer a set day-rate per Artist which ultimately gives you a small discount as you won't be charged hourly.
Our Apprentice rates are considerably lower than our experienced Artists, this is due to them generally being much slower and being more cautious, so the hourly rate is discounted to take this into account.
If you do have a maximum budget then please let us know and we will do out best to work with you.
- Can I cancel my appointment?
We require a minimum of 48hrs notice for any appointment changes/cancellations, however if you have paid a deposit your deposit will then be non-refundable. Please see the 'DEPOSITS' section below for more information.
- Is there a Cancellation List?
Yes, you can be added to our cancellation lists, but it is important that you do not rely on this for an appointment as cancellations are rare.
- Do I have to pay a Deposit?
Yes, we require a deposit at the time of booking, no exception. Your deposit not only secures your appointment date, it also secures the time taken for the design process.
- How much is the Deposit?
Deposit amount will depend on the length of your appointment, you will be given this information after your consultation, we take a minimum deposit of £20 and maximum of £100.
- How can I pay my Deposit?
At present we only accept CASH payments in the studio, however you can also pay your deposit by Bank Transfer or through Paypal*, we will send you an invoice from Paypal which can be paid using a debit/credit card. A Paypal account is not required.
*please note payments through Paypal require a small fee to be paid, for using this payment method*
- Are Deposit's refundable?
Deposits are NON-REFUNDABLE if you cancel you're appointment. However they are *fully transferable, so you can transfer it to another appointment date/time. The deposit amount covers the Artists time spent on your design, which is done prior to your appointment, therefore if you cancel the Artist will need to be paid for the time already spent designing.
You must contact us at least 48hrs prior to your appointment to transfer to another date, after this time your deposit is also non-transferable. You will need to call the studio to do this.
* Please Note, we hold deposits for a maximum of 3 months from the date of your original appointment.
- I have a Gift Voucher, can I use this for my Deposit?
Yes, you may use a Gift Voucher to cover full or part payment of your deposit amount. We will need you to supply the number on the voucher and this will then be transferred to your deposit. If you cancel, your Gift Voucher is also non-refundable.
- Do you design the Tattoo?
Yes, all our designs are completely custom based on the ideas you present us with. We only require ideas from you which will give us a better insight to what your expectations are and from that we will take care of the whole design process.
- Do you copy other tattoo designs?
Whilst we appreciate you may have seen a tattoo design you really like, we are a custom studio therefore we will not copy designs/other tattoos. However we will try and keep it as close as possible whilst respecting the other Artists work.
- When can I see my design?
Our Artists are generally very busy, with designs needing to be completed everyday much of this is done in their own time away from the Studio. Designs are done in appointment order so for this reason your design may not be ready until around 48hrs before your appointment.
- What if I don't like the design?
Don't panic, we will work closely with you until your design is just right. You may love the initial draft or we may only need to make minor adjustments. If the design requires a complete re-design we may have to push your appointment back and work with you until your design is right for you. This is another reason we recommend coming in for a Consultation as we are able to get a much clearer picture of your ideas.
- How old do I need to be for a tattoo?
You must be 18 years or older.
- I'm under 18, can I get tattooed with my Parents permission?
No, UK law stipulates you must be 18 years of age before you are legally allowed to be tattooed.
You must bring Photo ID to your appointment, we will be unable to tattoo you without a photographic form of ID if you look under the age of 25.
- Are tattoos painful?
All tattoos come with some discomfort and some areas can be more painful than others. It also depends on the individuals pain threshold, as this varies from person to person. You can always guarantee some discomfort, its important to be relaxed and if you have any worries or concerns about the pain aspect please speak to us.
- Can I use numbing cream?
We don't recommend the use of numbing products, they can sometimes alter the texture and cause irritation of the skin. This can make the tattoo process more difficult for the Artist therefore affecting the overall look and healing of your new tattoo. Please speak to us before using any numbing products or we may not be able to tattoo you.
- Are you able to do cover-ups?
Whilst some tattoos are coverable others are not, we will need to see you to assess your current tattoo. We will then decide whether it is possible for us to cover*, or we will put you in touch with our Laser Technician to discuss removal or fading of the tattoo beforehand. *Please note not all our Artists will take on cover-ups.
- Can I bring someone with me?
Due to our Studio being on the smaller side we don't have room for others in the areas where we tattoo. We need to make sure our Artist's are completely comfortable whilst tattooing, and they are unable to do this if the space they work in is cramped. Children under the age of 18 are not permitted in the Studio.
- What Inks do you use?
Only the highest quality and fully tested tattoo inks, vegan friendly also. Speak to our Team if you have any concerns about the products we use.